Client Representative

Please send your resume to careers@rothcocpa.com

Location: 400 Boulevard of the Americas, Lakewood, NJ

Hours:

Monday–Thursday: 9:00 AM – 5:00 PM

Friday: 9:00 AM – 1:00 PM

Flexible hours may be considered for the right candidate.

Compensation:

$30–$35 per hour, based on experience.

About the Position

School Management Solutions is seeking a motivated and professional Client

Representative to support schools across New York and New Jersey with child nutrition

programs and other school-related grants.

This role includes client communication, administrative support, billing and collections,

research, and compliance assistance. The ideal candidate is organized, detail-oriented,

comfortable working with clients, and interested in growing into a compliance-focused role

over time.

Responsibilities

• Communicate with clients by phone, email, and in person.

• Assist schools with applications, documentation, and ongoing program

requirements.

• Support billing, payment follow-up, and collections.

• Research information and help resolve client issues efficiently.

• Track deadlines and maintain accurate records and paperwork.

• Help clients stay compliant with program guidelines and requirements.

• Collaborate with team members to manage projects and client needs.

• Occasionally travel to client locations as needed.

Qualifications

• Minimum 1 year of office experience required.

• Strong communication and organizational skills.

• Ability to manage multiple tasks and work independently.

• Comfortable interacting professionally with clients.

• Strong attention to detail and problem-solving ability.

• Proficiency in Microsoft Office and general computer skills.

• QuickBooks experience is a plus.

• Training will be provided for industry-specific programs and processes.